jade-cascade

Last Updated: 1 September 2026

1. Our Commitment to GDPR

jade-cascade is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as a data subject.

Although jade-cascade is based in Australia, we serve clients globally and process personal data of individuals located in the European Economic Area (EEA). We therefore adhere to GDPR standards for all personal data processing.

2. Data Controller Information

jade-cascade acts as the data controller for personal data collected through our website and services. Our contact details are:

jade-cascade
42 Harbour View Road
Sydney NSW 2000
Australia
Email: [email protected]

3. Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

4. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

Right to Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

5. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the following details:

Email: [email protected]
Subject Line: GDPR Data Subject Request

We will respond to your request within one month of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include:

Encryption of data in transit and at rest
Regular security assessments and testing
Access controls and authentication measures
Staff training on data protection
Incident response procedures

7. International Data Transfers

As an Australian organisation, transfers of personal data from the EEA to Australia may occur. We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, the purposes of processing, and applicable legal requirements.

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

10. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. If you are in the EU, you may contact your local data protection authority. You may also contact us first to attempt to resolve your concerns.

11. Updates to This Page

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

12. Contact Our Data Protection Team

For any questions or concerns regarding GDPR compliance or our data protection practices, please contact:

Data Protection Team
jade-cascade
42 Harbour View Road
Sydney NSW 2000
Australia
Email: [email protected]

GDPR Compliance